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- 3. Your behavioural style and personality type
3. Your behavioural style and personality type
- Price:
- £79.00
- Rating:
-
- Availability:
- Available for immediate download
Product Description
A complete set of professionally designed training materials to run a 4 to 6 hour soft skills training and development event. Complete with detailed facilitator notes, delegate workbooks, pre and post course ideas, appropriate skills models, exercises with briefing notes, visuals, handouts and an optional train the trainer by phone/screen sharing included.
Course details
During this course what is meant by behaviour is discussed along with examples of the different behavioural styles and the underlying reasons for this behaviour. The 4 different behavioural styles are explored along with examples of what each behavioural style might say and do in real life. The underlying reasons and motivators behind each behavioural style are highlighted and delegates reflect and identify their own behavioural style.
The link between behavioural style and personality types is highlighted and what influences behavioural style and personality type is discussed. The 4 personality types and the behaviours of each are detailed and delegates complete a questionnaire to identify their own personality type. The importance of knowing and understanding ones own behavioural style and personality type is discussed.
The course finishes with delegates reviewing their learning, creating an individual personal development plan and taking a learning evaluation.
Course objectives
Explain the importance and significance of behaviour
Explain the different behavioural styles and the underlying reasons
Explain the different personality types and behaviours displayed
Identify and understand your own behavioural style and personality type
Explain the what should be taken into account when adapting style
Begin the process of designing a personalised development plan
Course content
Introduction and objectives
A review of behaviour and behavioural styles
Identifying and understanding behavioural styles. Your own style
The reasoning and motivators underlying behaviour
Personality types and identifying your own personality type
The link between behaviour, behavioural style and personality type
Review exercise and feedback
Course benefits
Increases self understanding
Develops ‘a team' understanding of each other and how they work
Increase communication effectiveness
Enhances the customer service experience
You can download our complete course brochure below (PDF 584 KB)
Download it here
