A complete set of professionally designed training materials to run a 4 to 6 hour soft skills training and development event. Complete with detailed facilitator notes, delegate workbooks, pre and post course ideas, appropriate skills models, exercises with briefing notes, visuals, handouts and an optional train the trainer by phone/screen sharing included.
During this course delegates discuss the perceptions they have from both the team leader and team member perspective and an activity occurs where delegates place themselves in the team leader and team member shoes and answer a series of questions to confirm what it is like.
Each perspective is fully debriefed and all differences and similarities are discussed, along with the potential consequences and impact of these. Focus is then transferred to their real times and a discussion occurs around their team’s needs and requirements and what might satisfy these.
The course finishes with delegates reviewing their learning, creating an individual personal development plan and taking a learning evaluation.
Explain what it might feel like to be one of the team
Identify the potential needs and requirements of the team
Explain how behaviour influences team experience and perception
List the impact and consequences of differences in perception
Begin the process of designing a personalised development plan
Introduction and objectives
What it's like to be a member of the team
An understanding and perspective from the team leader/managers
An understanding and perspective from the team member
The consequences and impact of different team perspectives
Identifying and understanding the team’s needs and requirements
Review exercise and feedback
Develops an understanding from the team perspective
Identifies the requirements and needs of the team
Develops team building skills
Build trust and good relationships
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