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- TL8. Identifying team member communication style
TL8. Identifying team member communication style
- Price:
- £89.00
- Rating:
-
- Availability:
- Available for immediate download
Product Description
A complete set of professionally designed training materials to run a 4 to 6 hour soft skills training and development event. Complete with detailed facilitator notes, delegate workbooks, pre and post course ideas, appropriate skills models, exercises with briefing notes, visuals, handouts and an optional train the trainer by phone/screen sharing included.
Course details
During this course a review of the principles of effective communication and the reasons why people communicate occurs. The 5 main channels of communication are explored, how to identify team member communication style is discussed and detailed examples of the words used by each team member communication style are detailed. What is important to each communication style is identified and the consequences and impact of matching and mis-matching style are explained and demonstrated. The ©LENSE model for identifying team member communication style is introduced, best practice for each stage is discussed and delegates practice identifying communication style. This exercise is fully debriefed.
The course finishes with delegates reviewing their learning, creating an individual personal development plan and taking a learning evaluation.
Course objectives
Explain the different team member communication stylesList the steps required to identify team member communication style
Explain what should be taken into account when identifying communication style
Demonstrate your ability to identify team member communication style
Begin the process of designing a personalised development plan
Course content
Introduction and objectives
The different communication styles
Review and discussion around the consequences of matching or mismatching communication style
Identifying communication style using the ©LENSE model
Exercise. Identifying style of communication
Review exercise and feedback
Course benefits
Develops team communication
Develops team leadership effectiveness
Develops understanding of different communication types
Improves personal relationships
You can download our complete course brochure below (PDF 584 KB)
Download it here
