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- TL9. Identifying team member behavioural style
TL9. Identifying team member behavioural style
- Price:
- £89.00
- Rating:
-
- Availability:
- Available for immediate download
Product Description
A complete set of professionally designed training materials to run a 4 to 6 hour soft skills training and development event. Complete with detailed facilitator notes, delegate workbooks, pre and post course ideas, appropriate skills models, exercises with briefing notes, visuals, handouts and an optional train the trainer by phone/screen sharing included.
Course details
During this course what is meant by behaviour is reviewed, the 4 main team member behavioural styles are examined, along with detailed examples of the ‘real life’ behaviours associated with each style. An activity occurs that explores the consequences of matching and mismatching behavioural style and the ©SHADE model for identifying team member behavioural style is introduced. Best practice for each stage of the ©SHADE model is discussed and delegates practice identifying customer behavioural style. This exercise is fully debriefed.
The course finishes with delegates reviewing their learning, creating an individual personal development plan and taking a learning evaluation.
List the steps required to identify team member behavioural style
Explain what should be taken into account when identifying behavioural style
Demonstrate your ability to identify team member behavioural style
Begin the process of designing a personalised development plan
The different behavioural styles
Discussion around the consequences of matching or mismatching
Identifying behavioural style using the ©SHADE model
Exercise. Identifying behavioural style
Review exercise and feedback
Develops team leadership adaptability
Increases understanding of the different behavioural types
Develops team leadership skills, effectiveness and team results
You can download our complete course brochure below (PDF 584 KB)
Download it here
Course details
During this course what is meant by behaviour is reviewed, the 4 main team member behavioural styles are examined, along with detailed examples of the ‘real life’ behaviours associated with each style. An activity occurs that explores the consequences of matching and mismatching behavioural style and the ©SHADE model for identifying team member behavioural style is introduced. Best practice for each stage of the ©SHADE model is discussed and delegates practice identifying customer behavioural style. This exercise is fully debriefed. The course finishes with delegates reviewing their learning, creating an individual personal development plan and taking a learning evaluation.
Course objectives
Explain the different team member behavioural stylesList the steps required to identify team member behavioural style
Explain what should be taken into account when identifying behavioural style
Demonstrate your ability to identify team member behavioural style
Begin the process of designing a personalised development plan
Course content
Introduction and objectivesThe different behavioural styles
Discussion around the consequences of matching or mismatching
Identifying behavioural style using the ©SHADE model
Exercise. Identifying behavioural style
Review exercise and feedback
Course benefits
Develops strong and effective working relationshipsDevelops team leadership adaptability
Increases understanding of the different behavioural types
Develops team leadership skills, effectiveness and team results
You can download our complete course brochure below (PDF 584 KB)
Download it here
